Customer support.

Need a hand with a booking, a refund or a special requirement?

Our reservations team can help with amendments, cancellations, refunds, mobility assistance, travelling with pets or children, and anything else about your journey.

• Call 01736 780828, Mon–Sat 09:00–17:00.
• Email pnzreservations@starspeed.co.uk.
• Manage your booking online via My Reservation.
• Most questions are answered in our FAQs.

For mobility assistance, please let us know at the time of booking so we can make your journey as smooth as possible.